Shipping Policy

At RAPUNTEK, we are committed to getting your order to you as quickly and safely as possible. Please read our shipping policy below.

Free Shipping

We offer free standard shipping on all orders over €50. Orders below €50 may be subject to a shipping fee, which will be calculated at checkout.

Processing Time

Orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days (where available)

Delivery times are estimates and may vary depending on your location and carrier availability.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Use this to monitor your delivery in real time via our Track Order page.

Shipping Destinations

We currently ship to Belgium and selected European countries. If you are unsure whether we ship to your location, please contact us before placing your order.

Damaged or Lost Parcels

If your order arrives damaged or is lost in transit, please contact us immediately at info@rapuntek.shop with your order number and photos of any damage. We will work with you to resolve the issue promptly.